At Maria Routes, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase products, including camping gear, fishing gear, luggage, and travel accessories. By accessing or using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal information from you when you visit our website, create an account, or place an order. The types of information we may collect include:
- Personal Information: Name, email address, phone number, shipping address, and other contact details.
- Payment Information: Since we only offer cash on delivery (COD), we collect only the necessary details to arrange your delivery.
- Usage Information: This includes details about how you interact with our website, such as IP addresses, browser type, and browsing history.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including delivering products to your address.
- To communicate with you regarding your order status, shipping updates, and other customer service-related matters.
- To improve our website’s user experience, products, and services.
- To send you promotional emails, newsletters, or updates, if you have opted in to receive such communications.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers to assist with processing payments, shipping, and providing customer support.
- Legal Compliance: We may disclose your information to comply with legal obligations or to protect the rights, property, or safety of Maria Routes or our customers.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your shopping experience and analyze website traffic. Cookies are small files stored on your device that allow us to remember your preferences and track your activity on our site.
You can set your browser to refuse cookies, but this may impact your ability to use certain features of our website.
5. Opt-Out Instructions
If you wish to opt-out of receiving marketing communications from us, you can:
- Email Opt-Out: Click the “unsubscribe” link found in our promotional emails.
- Direct Opt-Out: Contact us directly at [email protected], and we will remove you from our mailing list.
Please note that if you opt out of marketing communications, you may still receive transactional emails related to your orders or inquiries.
6. Security of Your Information
We implement industry-standard security measures to protect your personal information during transmission and storage. However, no data transmission over the internet is completely secure, so we cannot guarantee the absolute security of your information.
7. Your Rights and Choices
As a customer, you have the right to:
- Access, update, or delete the personal information we hold about you.
- Request a copy of the personal information we have stored.
- Object to or restrict our use of your personal data.
To exercise these rights, please contact us at [email protected]
8. International Data Transfers
Since Maria Routes operates worldwide, your personal information may be transferred to and processed in countries outside your jurisdiction. By using our website and purchasing from us, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:[email protected]